C1C’s Action-Oriented Approach to the Employee Survey

Many organizations launch surveys each year to understand and improve employee satisfaction and engagement. Unfortunately, often times, very little is done with the information that is gleaned from these surveys as it can be difficult for organizational leaders to have time to interpret and communicate the results, make plans for improvements, and progress on those action plans. As a result, instead of the survey helping the organization, it has likely wasted resources and employees are left feeling like they have not been heard.

At C1C, we know that taking action is the most important step of any employee survey process.

At C1C we know that taking action is the most important step of any employee survey process. We set our employee surveys up to be action-oriented from the start, making it easy for our clients to know what to do next and to have a plan for getting there. Below we’ve outlined four unique features of the C1C Employee Experience Survey and how they will lead to action in your organization.

1.    Our approach is evidence based. We…

• Use an evidence-based framework that assesses employee experience, engagement, and importance rankings to identify the top drivers of engagement.

• Assess both importance and perceptions of employee experience to pinpoint where our clients should focus first.

• Ask open-ended questions to gain qualitative insights into organizational strengths, areas of improvement, and current versus ideal work environments.

2.    You’ll get clear and compelling findings. We…

• Use data visualization of a comprehensive set of analyses to tell a clear and compelling story of findings in a presentation-ready format to facilitate consumability.

• Provide high-level views of data as well as deep dives on employee experience areas highlighting relative importance, perceptions, change over time, as well as key insights.

• Conduct advanced analyses to identify significant differences between groups and over time.

3.    Your action planning is built in. We…

• Use a five-step action planning process to help organizations share, prioritize, plan, implement, and monitor action planning efforts in order to maximize impact.

• Provide potential action areas and action planning strategies. Strategies include in the box vs. out of the box and organization vs. employee led ideas.

• Deliver an interactive toolkit that can be used to work through each step of the action planning process. The toolkit is interactive to help with progress tracking.

4.    We make it easy for you. We…

• Implement a full-service approach that ensures we cover everything from distribution to reporting so our clients don’t have to.

• Facilitate a seamless survey process where all parties are aligned and that minimizes the burden on employees.

• Create deliverables that are ready to be shared and acted upon so that leaders are equipped to act and employees can quickly see the impact.

If you have questions about how to take action on your survey results or are interested in working with C1C to conduct an Employee Experience Survey, feel free to reach out!